1. What types of products do you sell?
We offer a wide range of festive accessories, including holiday-themed jewelry, decorations, apparel, and more to help you celebrate every occasion in style.
2. How can I place an order?
Simply browse our website, select your desired items, and add them to your cart. Once you’re ready, proceed to checkout to complete your order.
3. What payment methods do you accept?
We accept various payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options.
4. How long will it take to receive my order?
Orders are processed within 1-3 business days. Delivery times vary based on your location and the shipping method selected, typically ranging from 5-7 business days for standard shipping.
5. Do you offer international shipping?
Yes, we offer international shipping to select countries. Please note that customs fees, taxes, or duties may apply and are the responsibility of the customer.
6. Can I change or cancel my order?
If you need to change or cancel your order, please contact us as soon as possible. We can only accommodate changes before the order has been processed and shipped.
7. What is your return policy?
We accept returns within 30 days of receipt. Items must be unused and in their original packaging. Please refer to our Return Policy for more details.
8. How do I track my order?
Once your order has shipped, you will receive an email with a tracking number that allows you to monitor your shipment’s progress.
9. What should I do if my order is lost or damaged?
If your order is lost or arrives damaged, please contact us within 7 days of receiving your shipment. We will work to resolve the issue as quickly as possible.
10. How can I contact customer service?
For any questions or concerns, please reach out to our customer service team. We’re here to help!